I sent a question but have not heard back

We try to respond to every student e-mail within one business day (except on weekends). However, if the e-mail address that you registered was not entered correctly, then we many not have any way to contact you.

Here is how to check your email address for accuracy:

Log in to BBNBI using your Username and password that you registered. Once you are logged in, click on the button at the top of the page called ‘Account Info’. Enter your BI password when prompted. When the Account Info page opens, you will see the personal information that you registered. Check the e-mail address for accuracy. If it is incorrect, then use the link at the top of the page to change e-mail address. You may also update other personal information as necessary.

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